A simple, easy to use customer experience that can be manipulated by the customer to help them understand the best combination of device and coverage for their needs.
Experience planning , Strategy
I’ve been approached by Dare Digital Studio to help them reimagine EE’s coverage checker, being fully responsible for the planning of the new experience, defining user journeys and scenarios and wireframing the solution.
Part of my job was to come up with a unified system made of components that work and adapt across all devices regardless of their constraints.
Covering all use cases
All possible scenarios for each flow have been mapped out and the respective UI elements were wireframed to ensure the user experience would have no gaps and would be bespoke to each user